Saturday, 23 January 2016

The Apology...



I'd like to make a public apology to the sales person I encountered whilst shopping earlier, for my behaviour. Had I known that you were taking part in some kind of sleep study as you stood there, propping up that shelf, I'd never have approached you so brazenly to enquire as to the location of the particular items I required.


My God!! What was I thinking?

And, oh, the shame that overwhelms me when I consider how, despite my callous and selfish attitude, you still managed to raise your 'customer service' finger to point in the general direction of the area where my wants could be found. 

Managerial promotion is in the pipeline for you, methinks!

I'm certain that had I been able to actually see through the several stock-littered aisles which separated the goods from the directions your digit was alluding to, I'd have reached them much more quickly but this was not the case. Once again I had let you down by my failing to study the shop floor plan before actually entering the premises.

Also, I hope that my staring at you for some time following these events didn't disturb you in any way? I was simply trying to imagine what you'd look like if you had a personality but.... seems I failed you there too!

Best regards for the future...presuming you can be arsed to have one!

P.S. I need you to know, I typed this with my middle finger!

 © Copyright Lynn Gerrard

4 comments:

  1. Mwahaha, Lynn! Brilliant! You have the same feelings as I do about customer service. It's the one thing that I have zero tolerance for.

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    1. Years of working in retail and looking after my customers in the proper fashion, has served only to make me more feral when I don't receive that same standard of care.....*files fangs* ;)

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  2. Yep...I encounter them all the time...and on the phone they are worse!

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    Replies
    1. Inferior training by inferior management .....

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